Healthfolks.com jobs - Customer Support Executive

Customer Support Executive

Healthfolks.com
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 4 Years ago
Views: 5
Applications: 0
Openings: 5

Job Description

  • Interact by phone with outside parties to solicit orders for goods or services, request donations, make appointments, collect information or conduct follow-up.
  • Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
  • Handle customer inquiries both telephonically and by email or chat.
  • Take the customer through the sales process
  • Obtain customer information and possible customer leads
  • Maintain and update customer/potential customer data bases and complete records of telephonic interactions, orders and accounts
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Research required information using available resources
  • Deliver prepared sales scripts to persuade potential customers to purchase a product or service.
  • Maintain strict level of quality in the process

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id183992
StateTelangana
Country India

About Company

Healthfolks.com

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