Advanced Search
Enter skills or designation keywords
Enter valid location

Customer Support Executive

Hgs
Freshers
2,00,000 - 2,50,000 Per Year
Job is expired
Posted on 25 Apr 19
Job DescriptionLast Date 24 Jun 19

Dear Applicant,

Your profile has been shortlisted for “Phone Banking Officer”  for one of the largest bank in India.

Job Description :

Roles and Responsibilities :

  • ·         Communicating with customers through various channels for banking process over the phone
  • ·         Acknowledging and resolving customer complaints.
  • ·         Knowing our products inside and out so that you can answer questions.
  • ·         Processing orders, forms, applications, and requests.
  • ·         Keeping records of customer interactions, transactions, comments and complaints.
  • ·         Communicating and coordinating with colleagues as necessary.
  • ·         Providing feedback on the efficiency of the customer service process.
  • ·         Ensure customer satisfaction and provide professional customer support.

Eligibility Criteria :

  • ·         Willingness to work in a 24/7 environment and 5 Days working with 2 Days rotational OFF
  • ·         Only Graduates
  • ·         Fresher’s or Experienced can apply
  • ·         Age Criteria
  • ·         Fresher max 27 years
  • ·         Experienced 30 years
  • ·         Transportation
  • ·         Pick up / Drop basis night shift timings, No cab facility will be provided during day shifts
  • Work Location : Hyderabad (Gachibowli)

Job Type

Interview Type

Face to Face Interview

Company Description
hgs
TeamLease