HRHNEXT jobs - Customer Support Executive

Customer Support Executive

HRHNEXT
experience Fresher
salary 12,000 - 16,000 Per Month
qualification
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Posted: 4 Years ago
Views: 1
Applications: 0
Openings: 50

Job Description

  • Job Position – Customer Care Executive: 30 positions (Semi- Non-Voice Process)
  • Language Communication Skill{English & Hindi}
  • Qualification- Any Graduate/Pursuing
  • Experience: Fresher’s/ Experienced
  • Compensation: 1.68 LPA to 1.92  LPA
  • Shifts: Rotational Shift
  • Location: Abids - Hyderabad
  • Selection Process:
  • HR Round
  • Operational Round
  • International Versant Test Score of 60% or above
  • Final Round with Client

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id152047
StateTelangana
Country India

About Company

Call Centre Agent Roles & Responsibilities: (Semi Voice Process – Email/Chat)

·         Provide chat, email support to resolve user queries with proactive troubleshooting

·         Follow pre-defined templates and ability to write free text emails/chats

·         Ability and willingness to quickly complete large volumes of work with high quality and accuracy

·         Work and communicate with cross-functional teams to ensure user queries are resolved in short turnaround time

·         Should be able to work in a fast paced and busy environment

·         Should possess robust writing skills in both email and chat with proper grammar and punctuation

·         Build credibility and trust with the customers/players by empathizing with their problem in words and tone of email/chat

·         Should work as a team player and work with minimal supervision

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