Responsibilities: 1. A professional approach in answering calls and providing information about products and services, taking input on issues, and resolving them. 2. Maintaining records of transactions and interactions. 3. Appropriate and timely follow-ups wherever required. 4. Escalate unresolved queries to respective departments for accuracy. 5. Ensure high standards of tone and language in all written and verbal communications. 6. Daily keep a track of customers to facilitate sales and revenue growth by maintaining a good level of understanding with customers. 7. Ability to lead a team. 8. Knowledge of mediation and conflict resolution techniques is preferable.
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Jain Group recruiting Customer Support Executive candidates nearby Hyderabad,.Jain Group vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc. Jain Group Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Hyderabad, can apply for Customer Support Executive position in Jain Group. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Jain Group recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Jain Group and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Jain Group and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Jain Group and near your city and get a secured career.