Jain Group jobs - Customer Support Executive

Customer Support Executive

Jain Group
experience Fresher
salary 15,000 - 35,000 Per Month
qualification
Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 12

Job Description

Responsibilities:
1. A professional approach in answering calls and providing information about products and services, taking input on issues, and resolving them.
2. Maintaining records of transactions and interactions.
3. Appropriate and timely follow-ups wherever required.
4. Escalate unresolved queries to respective departments for accuracy.
5. Ensure high standards of tone and language in all written and verbal communications.
6. Daily keep a track of customers to facilitate sales and revenue growth by maintaining a good
level of understanding with customers.
7. Ability to lead a team.
8. Knowledge of mediation and conflict resolution techniques is preferable.

Job Particulars

Role 
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 566950
Job Category Tech Support
Locality Address Kacheguda
State Telangana
Country India

About Company

208-209, 2nd Floor, Omar Building, Opp.HP Petrol Bunk, Kachiguda Railway Station Road, Hyderabad, Telangana, India
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