Customer Support Executive

Mapprr.com
Experience : 0.5 to 1 Years
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Hyderabad
Per Month: Rs. 15,000 - Rs. 25,000
Posted on 14 Sep 19
Job is expired
Job DescriptionLast Date 12 Nov 19
Responsibilities -
  • Manage incoming calls and tickets/chat
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels
  • Ability to understand customers’ queries and grievances and provide appropriate resolution.
Skills & Requirements-
  • Excellent verbal and written communication skill ( English, Hindi, Telugu).
  • Bachelor's degree and 06 months to 1 year of experience working in a domestic contact centre in an inbound/chat/ email.
  • Strong customer service skills.
  • Willing to work in rotational shifts.
  • Experience in social media platform will be added advantage.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Mapprr is India’s Only Product Discovery and Local Delivery application.

We’ve brought to you exclusive delivery option from nearby stores, straight to your doorsteps in 60 Minutes. Mapprr takes utmost happiness in offering amazing deals on wide variety of categories including ‘Flat 50% on Categories’, ‘Up to 70% on products’, ‘Super Crazy Deals- Everyday’ that’ll save your pockets.

Mapprr partnered with more than 120 Retail Chains and having boarded 90,000 Stores across India Mapprr plans to simplify the household chores at the end of every month/ week. Mapprr delivers Groceries, Electronics, Medicines, Beauty Products, Health care, Fitness Supplements, Pet Supplies, Cosmetics, etc.

Mapprr app is available on Android & IOS for download, we deliver from stores of your choice and brands of your trust. Once when received an order (Let’s say Grocery order) our delivery champion will pick it up from the nearby grocery stores and delivers, same is the case with other categories. We aim at reducing the complexity of standing in a line and wasting your holiday time spending around Grocery stores and other retail stores, instead you sit back and order we will deliver what you need to your doorsteps in 60 Minutes.

Job is expired
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