Skill Digital jobs - Customer Support Executive

Roles and Responsibilities

We are looking for candidate with following skills

• Minimum 6 Months to 1 year of experience from Medical transcription Field.
• Responsible to Maintain customer satisfaction by providing the best customer service to the customer over the calls/emails.
• Responsible to Answer incoming customer phone calls and take appropriate action for each call (Assist customer on query or process orders in the system).
• Talk softly & be courteous with colleagues in the organization.
• Responsible for the task assigned and meeting timelines.
• Authorized to work in absence of the team member within the department.
• Ability to assist lower-level personnel with the training of new technologies.
• Good communication skills- written and verbal.
• Team leadership, excellent skills in Planning, Problem Solving, and Opportunity Creation.
• Regular Follow-up and co-ordination would be required
• Candidates must be good at English communication.

Contract length: 6 months

Job Types: Full-time, Contract

Salary: ₹20,000.00 per month