Hinduja Global Solutions jobs - Customer Support Executive

Customer Support Executive

Hinduja Global Solutions
experience Fresher
salary 12,000 - 16,500 Per Month
qualification
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Posted: 5 Years ago
Views: 5
Applications: 0
Openings: 1

Job Description

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Proven experience as telesales representative or other sales/customer service role
  • Fresher can also apply
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English and any other local language (Kannada / Hindi / Telugu / Malayalam / Tamil / Oriya etc.)
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Qualification - 10+2/10+3
  • Benefits : Incentives basis successful sales

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id108514
StateTelangana, Karnataka, Maharashtra, Tamil Nadu
Country India

About Company


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