We are hiring for US/ UK Working Hours/ Shift
Resolve customer queries that a high standard of customer service is maintained.
Handling Inbound & Outbound calls Making follow-up calls and fixing appointments Handling the customer queries.
Required Knowledge, Skills and Abilities:
- Freshers & Experience candidate both can apply in customer service.We want a Candidate who have a good command in English. (excellent communication in English)
- Basic knowledge of Excel.Flexible to work in challenging work environment.
- Result Oriented
- Must be comfortable with night shift
- Must be comfortable for Calling.
- Handling enquiries coordinating/following up accordingly.
- Good knowledge of MS-office & basic internet.
Major Duties and Responsibilities:
- Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills.
- Generating sales leads that develop into new customers.Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Salary: ₹12,000 to - ₹25,000.00 /month
- Working Days- Monday to Friday (Sunday -Saturday off)
- Location:- Surat.