InstantPay jobs - Customer Support Executive

Customer Support Executive

InstantPay
experience Fresher
salary Salary not disclosed
qualification
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Posted: 5 Years ago
Views: 1
Applications: 0
Openings: 4

Job Description

  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilise excellent customer service skills and exceed customers’ expectations
  • Ensure proper recording, documentation and closure
  • Recommended procedure modifications or improvements
  • Preserve and grow your knowledge of help desk procedures, products and services

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id95433
StateDelhi, Haryana, Haryana, Uttar Pradesh, Uttar Pradesh
Country India

About Company

Started in 2013, InstantPay is a new age technology platform providing last mile access to the base of economic pyramid with over 200 financial and non-financial services on an assisted commerce model.
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