Global Soft Systems Pvt Ltd jobs - Customer Support Executive

Job Description:

• Making International Calls to verify the payment made and the customer's satisfaction
• Answer calls professionally to obtain details of complaints and resolve them.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Qualification:  Any background

Job Requirements:

·         Excellent English speaking skills.

·         From English medium school only.

·         Comfortable with working in the mentioned shift timing.

·         Should be comfortable invoice process