Laavasya jobs - Customer Support Executive

Hiring For International process 

Must have 6 Month of experience in BPO 

Graduation is mandatory 

Must have Excellent communication skill in English 

Salary : 27k CTC TO 38K CTC 

Location :  Jaipur

Candidates who can relocate from out of Rajasthan can eligible to 10k relocation bonus with 15 Days accommodation and 700rs ticket reimbursement.

Also there is incentive in Dollar.

5.5 Days working with 1.5 Rotational off.

Responsibilities:

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Analyzing customer needs and recommending products based on those needs.
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
• interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Required skills:

• Good typing Speed.
• Good Communication Skill.
• Basic Computer Skills
• Discipline, Positive Attitude & Punctuality