Customer Support Executive

Teleperformance
Experience : Freshers
Education : Any Graduate
Location : Jaipur
Per Month: Rs. 15,000 - Rs. 25,000
Posted on 10 Jan 20
Apply now
Job DescriptionLast Date 09 Mar 20
Job Responsibilities:-
  • Maintains customer relationship by responding to inquiries; documenting actions.
  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding enquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
  • Records customer inquiries by documenting enquiry and response in customers’ accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.
Skills:-
  • Excellent communications skills
  • The knack for getting along with a diverse range of people
  • Self-starter
  • Should be ready for rotational shift (24*7)
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Teleperformance
Apply now
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