We are looking for a Customer Support Executive to join one of India’s biggest e-commerce client. The primary role of the applicant will be to handle customer complaints, process orders, and provide information about an organization’s services.
Handle customer queries (email, phone, etc.)
Understand user requirement and address it
Adhere to Content guidelines and provide high levels of customer happiness.
Identify potential issues and raise it with the concerned team
Cynere Infotech Pvt.Ltd is an ISO 9001:2008 & 27000 certified, leading IT Outsourcing Partner in Kochi, India offering complete Web Solution services all across the globe.Today we are privileged to connect with thousands of customers every day with our quality services and for the last decade we are serving clients from 20+ countries.We have an extensive pool of specialists in their respective technology array with comprehensive practical experience and domain exposure.We guarantee top in class and frequently improved security practices we follow in our company.