Fusion BPO Services jobs - Customer Support Executive

Customer Support Executive

Fusion BPO Services
location
Kolkata(Salt Lake)
experience Fresher
salary 9,000 - 13,000 Per Month
qualification
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Posted: 1 Month ago
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Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview, Written-test, Telephonic Interview

About Company

Fusion BPO Services
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Fusion BPO Services recruiting Customer Support Executive candidates nearby Kolkata,.Fusion BPO Services vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Fusion BPO Services Company recruits a lot of candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, B.Com, BA, BCA, 12th Pass (HSE), Other Course are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Kolkata, can apply for Customer Support Executive position in Fusion BPO Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Fusion BPO Services recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Fusion BPO Services and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Fusion BPO Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Fusion BPO Services and near your city and get a secured career.