Qteqx Solutions PVT LTD jobs - Customer Support Executive

Customer Support Executive

Qteqx Solutions PVT LTD
experience Fresher
salary 12,000 - 13,500 Per Month
qualification
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Posted: 5 Months ago
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Applications:
Openings: 1

Job Description

This is Work from office, Rotational shift with rotational week off 
*Should Have an Good Communication Skills In English & Bengali Speaking Candidates Only  Only For Kolkata Location. We can provide CTC 16k + PF+ ESIC + incentive+ double pay.    Every one year salary will hike.

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Role 
Education B.Com, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1787770
Job Category Tech Support
Locality Address Rajarhat New Town
State West Bengal
Country India

About Company

Qteqx Solutions PVT LTD
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