Respond promptly to customer inquiries via phone, email, or chat in a courteous and professional manner.
Identify and assess customers' needs to achieve resolution in a timely manner.
Handle customer complaints, provide appropriate solutions, and escalate complex issues to higher levels of management when necessary.
Maintain accurate records of customer interactions and transactions.
Collaborate with other team members to ensure seamless customer service delivery.
Stay updated on product knowledge and company policies to effectively assist customers requirements.
Strive to exceed customer expectations and contribute to positive customer experiences.
Assist in maintaining customer satisfaction metrics and contribute to continuous improvement efforts.

Introduction: SkyView India is a pioneering aviation company dedicated to providing unparalleled aerial experiences and services across the Indian subcontinent. With a commitment to safety, innovation, and customer satisfaction, we offer a diverse range of aviation solutions tailored to meet the needs of our clients.
Mission Statement: At SkyView India, our mission is to redefine aerial experiences and transportation solutions by delivering exceptional service, unmatched safety standards, and innovative technology, all while promoting sustainable aviation practices.
Vision: Our vision is to be the premier provider of aviation services in India, setting the benchmark for excellence in customer service, safety, and innovation.