Job Summary
Call Centre Representative (Voice)
- Salary 12,000 – 15,000 per month
- ASp is looking for Customer Service Representatives for one of our key clients in the Travel & Hospitality domain. Selected candidates for this Call Centre Representative role will get the opportunity to work with one of the worlds leading domestic airlines.
What you will do:
- Handle inbound calls related to pre / post travel queries from Customers worldwide
- Effectively manage incoming emails & calls from customers
- Assist customer with making a reservation/modification/cancellation of a reservation, sharing flight details and other similar information
- End to end customer service responsibilities
Mandatory Requirements (candidates who do not meet this criteria will NOT be considered)
- Fluency in English & Hindi is a MUST
- Graduate / Undergraduate / BTech (Only less than 65% - not sure what this means?)
- Should be open to rotational shifts including night shifts
- Must be willing to work 6 days a week with 1 rotational weekly off.
- Must be willing to join immediately and will get NO leaves for the initial 3 months (not even for exams) so we want candidates who are not pursuing regular education
Benefits
- Transportation is available only within 15 km of the office in Thoraipakkam, Chennai. Pick up available 8pm to 8am window (either pick up or drop)
- Benefits on Domestic Travel post successful completion of 6 months (Ticket is free, you only need to pay airport taxes)
- Additional income can be earned though incentive schemes (up to 6k a month)
- Additional opportunities post successful completion of 09 months through IJP’s in various departments.
Job Type: Full-time
Salary: ₹12,000.00 to ₹15,000.00 /month
Experience:
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English & Hindi (Required)