Reliable Enterprises jobs - Customer Support Executive

Customer Support Executive

Reliable Enterprises
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
Job is expired
Posted: 8 Months ago
Applications:
Openings: 1

Job Description

  • Track customer trends, measure ROI, and optimize sales processes 
  • Ensure that customer data is accurate, consistent, and up-to-date Identify and solve technical issues, and use the CRM platform to address broader business challenges 
  • Work with various departments and stakeholders to implement customer relationship strategies 
  •  Develop and execute strategies to enhance customer satisfaction and loyalty 
  •  Resolve customer complaints quickly and efficiently 
  • Conduct frequent business reviews using CRM programs 
  • Organize meetings with managers 
  • Provide customers with accurate information and guidance.
  • Follow up with customers to ensure their issues are resolved.
  • Monitor customer feedback and escalate issues as needed.
  • Collaborate with cross-functional teams to address product and service issues.

Job Particulars

Role  BPO / Customer care
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview, Not-Defined
Employment Type Full Time
Job Id 1783687
Locality Address Ludhiana-Others
State Punjab
Country India

About Company

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