Responsibilities:
To handle all incoming documents to verify the identity of customers according to the job procedures.
To handle all incoming/outgoing customer calls.
To handle all written customer inquiries.
To response to all customer inquiries.
To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl. number of positive customer feedback).
To address customers in a friendly and respectful manner according to the general principles of ethics.
Minimum 6 months to 1-year experience is required.
There are 3 open positions as below:
1 Gujarati speaking candidate required
1 Kannada speaking candidate required
1 Malayalam/Tamil speaking candidate required with reading and writing experience.
Candidates from financial background/stock broking/experience are preferred.
It is a 5 day working and normal shift job.