Responsibilities:
To handle all incoming documents to verify the identity of customers according to the job procedures
To handle all incoming/outgoing customer calls
To handle all written customer inquiries
To response to all customer inquiries
To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl number of positive customer feedback)
To address customers in a friendly and respectful manner according to the general principles of ethics
Minimum 6 months to 1-year experience is required
There are 3 open positions as below:
1 Gujarati speaking candidate required
1 Kannada speaking candidate required
1 Malayalam/Tamil speaking candidate required with reading and writing experience
Candidates from financial background/stock broking/experience are preferred
It is a 5 day working and normal shift job
- Customer Support Executive
- Experience : 0.5 to 1
- Per Month : Rs. 18,000 - Rs. 22,000
- Job Type : Full Time
- Interview Type : Written-test, Telephonic Interview
