Etrav Tech Limited jobs - Customer Support Executive
Customer Support Executive
Fresher
Salary not disclosed
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
For Freshers
Position : Customer Support Executive
Position : Customer Support Executive
Job Description : You will be responsible for addressing customer inquiries, resolving issues, and maintaining positive relationships with our valued customers. The ideal candidate is patient, empathetic, and possesses strong communication skills.
Responsibilities:
Provide accurate information about products, services, and company policies.
Maintain a thorough understanding of company products and services.
Document and track customer interactions and issue resolutions in the company's CRM system.
Generate reports to analyze customer support trends and suggest improvements.
Education
High school diploma or equivalent (Bachelor's degree preferred).
Working Conditions:
Office Based Job
Provide accurate information about products, services, and company policies.
Maintain a thorough understanding of company products and services.
Document and track customer interactions and issue resolutions in the company's CRM system.
Generate reports to analyze customer support trends and suggest improvements.
Education
High school diploma or equivalent (Bachelor's degree preferred).
Working Conditions:
Office Based Job
Rotational 24*7 Shift (as per roaster)for Females last shift time will be 11am-8pm
Job Particulars
Education
B.Com, 12th Pass (HSE), Other Graduate
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1350599
Job Category
Tech Support
Locality Address
Goregaon West
State
Maharashtra
Country
India
About Company
Etrav Tech Limited
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