Customer Support Executive

Brdgespan
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Skills : BPO
Location : Mumbai, Navi Mumbai
Monthly Salary : Rs. 9,000 - Rs. 15,000
Posted on 16 Jul 19
Job DescriptionLast Date 13 Sep 19
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

We believe in executive manpower Consultants. Specialized in supply of quality candidates, Openings at all level always available. Free career guidance for Fresher. Expertise in quick requirements, Brdgespan Consultants is the pioneer of organized recruitment services in Pune. We are the preferred recruitment partners for clients and a trusted consultant for Pune.

We understand the value of time and money and so we are always ready to take the responsibility to give the best of the available services. We value the requirements of our clients and offer them just one point of contact for almost all the corporate requirements from time to time. We aim for ending all your corporate requirements in just one convenient call. We want our clients to just focus on their core areas and to be at the top of their profit earning matrix.

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