Percept Infosystem Consultants jobs - Customer Support Executive

Job Details:

Salary:

5k - 10k a month

Job Type:

Full Time

Qualifications:

·         Any Graduate

Experience:

·         0 - 1 yrs

Roles & Responsibility:

·         Update and maintain customer information in the database.

·         Provide customers with all the information that they require.

·         Keep track of customer accounts by recording their account information and the issues they have reported.

·         Handle customer complaints actively and ensure their resolution on time.

·         Review customer accounts for any changes.

·         Resolve customer complaints on time and ensure the quality of services is maintained.

·         Handle changes in policies of the company and explain them to the customer.

Skills Required:

·         Basic Computer knowledge.

·         Should be a team player.

·         Must be knowing Hindi/English as an alternative language.