Campus Marg jobs - Customer Support Executive

Customer Support Executive

Campus Marg
experience Fresher
salary 15,000 - 17,000 Per Month
qualification
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Posted: 11 Months ago
Views: 1
Applications: 2
Openings: 500

Job Description

Mega Wlk-in Drive for Fresher
Huge openings (500+ Openings) for Freshers and experienced aspirants in BPO industry
Graduate or 12th pass can apply
Please walk-in along with your resume and ID proof (aadhar card)

JOB DESCRIPTION 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Qualification : Graduates / UG 
Languages : English + Hindi Fresher / Experience 
Work Location : Turbhe , Navi Mumbai 
CTC: 15000 TO 17000 PER MONTH
Shift timing for Female : 8am to 8pm (Rotational shifts)Shift timing for  Male : 24 hours (Rotational Shifts)
 
 Interview Rounds :
HR Manager
Versant Ops manager 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id971188
Job Category Tech Support
Locality Address Turbhe
StateMaharashtra
Country India

About Company

Welcome To Campus Marg

CMI , is set up with the vision of adding value to organizations by utilizing the human capital in the right way at the right corners through the most invincible manpower. We believe human resource is the strength of any organization, It is with this understanding that we are driven to provide our clients with the best talent and right cultural fit.

We offer expert services for Non IT Volume hiring and mid-tier employees , We work for both Permanent hiring and  contract staff in the fields of Non IT Domain. We can rest assured that our specialist will act as an extension of your HR department and will work efficiently and tirelessly to speedily identify the right talent and get the job done. CMI formed in the year 2009 in Hyderabad.

It is formed as a  Multiple Vertical Consulting Firm, we are spread in different verticals comprising Staffing and Recruitment  Consulting. Established with a simple goal, to be the leading consulting enterprise. We have achieved a milestone of 30 million  turnover in 2013-14. Built with the strong belief of providing end-to-end consulting, and assisting companies to receive information anywhere, anytime in the most efficient and hassle-free format through CMI .

CMI is more than a consulting firm, we believe in providing Result oriented solutions for all of our clients. Our current executive Management team possesses a strong background in many aspects of both Training and manpower recruitment resulting in Profit oriented Productivity. At this present state of affairs we are pleased to associate with you in our most esteemed vertical, Staffing, Recruitment, where the team has expertise in the corporate unit with the best of 10 years to the least of 2 years.

We are a trusted Recruitment solutions provider with a team of experienced professionals working resulting in providing and delivering quality services. We partner with our clients to reduce their workload in recruiting the right candidate at the right time.

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