InTarvo Technologies Ltd. jobs - Customer Support Executive

Customer Support Executive

InTarvo Technologies Ltd.
experience 0 to 1 Year
salary 10,000 - 12,000 Per Month
qualification
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Posted: 4 Years ago
Views: 4
Applications: 0
Openings: 60

Job Description

Location: Noida
Scope and Purpose
  • The job of a Customer Support Associate will be responsible for taking incoming calls from our customer base and addressing customer issues and concerns within the defined scope of support. 
  • The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
Key  Responsibilities
  • Resolve issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
  • Provide excellent customer service
  • To consult the supervisor in regards to any escalations.
  • Attend all briefing and de-briefing sessions.
  • Continuous upgrade on Clients processes and policies
Skills and Knowledge Required
  • 12th Pass / Under Graduate with good command over verbal English and Hindi
  • Excellent Communication Skills with 0 – 1 year of experience in an in-bound call centre

Job Particulars

Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id170554
Job Category Tech Support
StateUttar Pradesh
Country India

About Company

inTarvo Technologies (P) Limited is a leading Domestic BPO with more than 20 years of extensive experience in the industry.

Started in 1995, it has a history of excelling in it’s services and delighting  customers.

With it’s Head Quarter in Noida (Delhi / NCR),inTarvo currently operates from Noida and Bangalore with more than 500 employees on-board

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