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Customer Support Executive

Maintech Online Consumer Services pvt ltd
Experience : Freshers
Education : Other Graduate
Location : Noida(Sector 62, Noida )
Per Month: Rs. 12,000 - Rs. 20,000
Posted on 22 Aug 19
Job DescriptionLast Date 21 Oct 19

1.     Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.

2.     Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking

3.     Build sustainable relationships and trust with customer accounts through open and interactive communication

4.     Knowing our products inside and out so that you can answer questions

5.     Ensure customer satisfaction and provide professional customer support

6.     Generate Sales Leads

7.     Take the extra mile to engage the customer

8.     Telesales - Product / Services to B2C & B2B customers

9.     Experience in customer support/telesales related to home appliances industry/property maintenance services would be given preference

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We are diversified group of companies with business interest in Information Technology, E-commerce, Retail, Facility Management Services & Insurance. We are a very young organization and looking for young & dynamic people with entrepreneurial mind set to lead business and take the business from early stage to growth stage through unconventional growth hacking mind set, execution and perseverance. We are looking for people who are keen to make their career and grow with us. We are not looking for employees rather we are looking for people who wants to become stakeholders in the wealth creation.
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