Customer Support Executive

Nearpe
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Noida
Per Month: Rs. 12,000 - Rs. 30,000
Posted on 22 Jan 20
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Job DescriptionLast Date 16 Mar 20

Responsibilities:

  • Manage queries and complaints of customers on Social Media platforms like, whatsapp, Facebook etc.

  • Answer calls professionally to provide information about products, services, receive orders, cancel orders, and obtain details of complaints.
  • Keep records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Make regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services we offer.

Skills- 
  • Able to promptly answer support related email, phone calls and other electronic communications.
  • Self- motivated, detail- oriented and organised.
  • Must be fluent (verbal and written) in the following languages: English & Hindi


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Nearpe is a payment gateway fintech startup founded by IIT'ians and Ex CTO's and CEO's. As the name suggests Nearpe is a platform where customers can buy anything online and can pay to the nearby stores. Targeting 500 million smartphone users who transact through CASH only. 
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