Zoey Inc. jobs - Customer Support Executive

Customer Support Executive

Zoey Inc.
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 2 Years ago
Views: 3
Applications: 9
Openings: 1

Job Description

Are you interested in building a global e-commerce brand from scratch? If your answer is yes, this is an opportunity for you to join the Zoey team.

We are passionate about the baby bedding market in India and globally. We bootstrapped the business for the last two years and growing 10% MoM for the previous two years.
  • Manage emails, chats, call from our customers across all channels 
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id684607
Locality Address Noida-Others
StateUttar Pradesh
Country India

About Company

Zoey Inc.
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