Jobsdeed jobs - CUSTOMER SUPPORT EXECUTIVE

Job Summary

Responsibilities and Duties -

• Responsible for receiving inbound calls and address customer queries.
• Answer calls professionally to provide information about products and services
• Understanding customer requirements
• Providing the right customer experience

Required Experience, Skills and Qualifications -

• Freshers can also apply
• Excellent verbal communication, telephone etiquette, fluency in English and Hindi language along with persuasive skills, listening skills, service orientation, Integrity.
• Knowledge of customer service principles and practices
• Customer service orientation.
• Ability to listen and active problem solving skills
• Good interpersonal skills
• Ability to handle pressure
• Attention to detail and accuracy

Other details -

• 5 Days working
• Rotational shift (24*7)
• 2 Days rotational OFF
• 1 Way cab facility provided during night shift
• Work location - Viman nagar, Pune
• Female / male candidates are applicable
• 10+2 / 10+3 / B.Tech can also apply
• Age < 35 Years