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Customer Support Executive

Genesishrs
0 to 3 Years
10,000 - 29,000 Per Month
Job is expired
Posted on 16 Nov 18
Job DescriptionLast Date 15 Jan 19
Job Summary 
  • We are hiring for International Voice Process (BPO) for the posts like Customer Support Officer and Technical Support Engineers for both Technical & Non-Technical profiles in Pune. 
  • We are associated with Big Brand Companies who have a continuos requirement. 
  • We are looking for Graduate Freshers as well as Under Graduates.
  • International Voice Experience of minimum 6 months will be a additional benefit.
  • All companies are not open to taking Undergraduates depends on company to company as per their policy accordingly. 
Responsibilities and Duties 
  • Depending on whether Technical or Non-Technical Process the posts duties include - Customer Service into Voice process for Technical or likewise queries related to computers,networking,Insurance related support, application support and the candidate must have knowledge about active directory as well. 
  • This will include resolving the issues related to networks. The candidate should be flexible to work for a voice process.   
Required Experience, Skills and Qualifications 
  • Should be flexible with work timings - 24 * 7 Shifts
  • Graduate Fresher / Undergrads / Experienced Candidates ( as per company criteria & requirements by the clients) can apply
  • Minimum qualification should be 12th / HSC Pass.
  • Should possess Excellent command and fluency while communicating in English
Benefits:
  • Pick n Drop
  • Salary - 12k - 29k (Depending upon the criteria of company as well as experience of the candidate)
  • 5 Days work and 2 Days off ( Again Depending on the process you would get selected for)
  • Job Type: Full-time 
  • Salary: 10,000.00 to 29,000.00 /month ( Experience ads a benefit to hike)

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description

Genesis HR Services

Genesis HR Services in Pune - Placement Services For BPO.

A prominent placement agency in Pune, Genesis HR Services was incepted and promoted in the year 2013. Ever since its inception, this placement agency has understood the importance of cultivating strong inter/intrapersonal relationships between candidates and clients. Apart from providing manpower to the clients, this agency also undertakes several assignments which comprise of multiple activities that include identifying business strategies, searching partners in technology and finding clients to hire candidates for. This agency primarily provides employees in the IT, Aviation, Real Estate/Developers/Constructions, Retail, E-commerce and Health Care sectors in India, UAE and GCC region. This is one of the most preferred placement firms among others as they provide the right candidates and companies according to their various requirements

 Services at Genesis HR Services

 Genesis HR Services offers a host of integrated services that succumb to the various requirements of the clients and candidates. Apart from providing hiring services, they provide consultancy by trying to understand the client’s needs and requirements before starting the hiring procedure. They also have trained personnel who understand the job needs and preferences of the candidates and further help them in seeking their careers. At present, the following openings are made available for distinguished firms - Banking Customer Service, Team Leader, Customer Service, Banking/Tech/Collections/Sales, U.S N Aus Credit Card Process, U.K Insurance Process, Travel Process, Quality Analyst, Lead Generation Process, Stream - Us Tech Pilot Process and Us Credit Card Upselling Process among other. They also have openings in the Airlines, BPO, Insurance and IT sectors.


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