Customer Support Executive

Hinduja Global Solutions HGS
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Pune
Per Year: Rs. 1,80,000 - Rs. 2,00,000
Posted on 12 Aug 19
Job is expired
Job DescriptionLast Date 10 Oct 19
Hi,
Greetings from HGS!!! Hiring Customer Support Executive(Semi-Voice Process). 
Customer relation officers are responsible for handling emails from new and existing customers regarding a variety of requests. 
Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. 
The individual will be responsible to handle email volume from new and existing customers and not inbound calls.
They require a thorough knowledge of the products and services, good oral and written skills. Demonstrated success in s customer service is required.   
Roles and Responsibilities:-
Good Communication & comprehension Skills Ability to write, speak and understand English & Hindi. 
The prospect needs to display customer service attitude, verbal skills which will be validated by versant Ability to comprehend & draft emails to prospects as per the scenarios. 
100% close-looping with customers regarding request handling. 
Education & Experience: Any Undergraduate or Graduate. 
Freshers can also apply.
Job Type : Full Time
Interview Type : Written-test, Face to Face Interview
Company Description

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide

Hinduja Global Solutions  part of Hinduja Group with an annual turnover of $450m conglomerate with delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.

Job is expired
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