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Customer Support Executive

Nest E-commerce Pvt
Experience : Freshers
Education : Any Graduate
Location : Pune(Deccan Gymkhana )
Per Month: Rs. 10,000 - Rs. 31,610
Job Role : BPO / Customer care
Posted on 27 Oct 20
Apply now
Job DescriptionLast Date 26 Dec 20
  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support
  • Identifying root causes for the problems and taking corrective and preventive steps
  • Installation of OS and software
  • Providing training to the customer on software and solutions
  • Product demonstration to customers
  • Generating problem reports, logging issues, escalation of critical issues

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills
  • Customer Support Executive
  • Experience : Freshers
  • Per Month : Rs. 10,000 - Rs. 31,610
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Nest E-commerce Pvt
Apply now
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