OOHHMM Digital Healthcare jobs - Customer Support Executive

Customer Support Executive

OOHHMM Digital Healthcare
experience Fresher
salary 10,000 - 20,000 Per Month
qualification
Read More...
Job is expired
Posted: 5 Years ago
Views:
Applications:
Openings: 2

Job Description

  • The primary task is to handle calls / emails from customers or clients and provide them with a solution to their queries either independently or by consulting with the technical team or the subject matter experts.
  • He/She must show the willingness to learn new things every time.
  • Must discuss matters with supervisor or team leader to get any major issue sorted
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Should encourage users to use the various features of the product more regularly. For this has to understand the products of the company in detail.
  • Should carry out various other professional services like any urgent administrative matters and procedures etc.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
  • Must have good knowledge of spoken and written English and preferably Hindi. Additional knowledge of local Indian languages is preferred.
  • Any past experience in healthcare domain is a huge positive.

Job Particulars

Role 
Education B.Com, BA, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 341776
Locality Address Viman Nagar
State Maharashtra
Country India

About Company

OOHHMM Digital Healthcare is a startup in the Digital Healthcare space. We are  launching our product for healthcare for diabetics in May and need a person to  support customers including doctors and patients.
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