GNGSC jobs - Customer Support Executive

Job Title: Customer Support Executive

Job Description: We are looking for a Customer Support Executive to join our team and provide excellent customer service to our clients. The ideal candidate will have good communication skills in English and basic computer knowledge. As a Customer Support Executive, you will be responsible for answering customer inquiries, resolving issues, and providing support via phone, email, and chat. 

Responsibilities:

• Respond to customer inquiries in a timely and professional manner.
• Resolve customer issues and complaints with empathy and efficiency.
• Maintain accurate records of customer interactions and transactions.
• Assist customers with basic technical issues related to our products.
• Identify and escalate priority issues to the appropriate channels.
• Collaborate with other team members to ensure customer satisfaction.

Requirements:

• Fluent in English with excellent communication skills.
• Basic computer knowledge, including proficiency with Microsoft Office and web browsing.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and ability to multi-task.
• Prior customer service experience is a plus.

If you meet the above requirements and are interested in joining our team, please submit your resume and cover letter for consideration. We look forward to hearing from you!

Job Type: Full-time 

Salary: 15000-25000