Votiko jobs - Customer Support Executive

Customer Support Executive

Votiko
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Job is expired
Posted: 3 Years ago
Views: 3
Applications: 24
Openings: 1

Job Description

Job Summary:

The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer.

The job requires them to understand the customer's problem accurately, follow the established

procedures to resolve the problem, and communicate with the customers.

Skill Set Required:

•             Responsibility of monitoring, Call tracking for responses from the administrative team so call returns are done in a timely fashion.

•             His responsibility is to Follow-up with participants within a

•             Excellent Communication Skills in English

•             Good Understanding ability.

Roles & Responsibilities:

•             Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.

•             Should be able to answer to emails timely ensuring adherence to the process standards.

•             Attend mandatory training sessions to stay updated on product or company policy changes

•             Input data into the company computer platform to keep each customer record updated.

•             Follow up customer calls made wherever is necessary

Salary: ₹15,000 to - ₹30,000.00 /month

Location: Majura Gate, SURAT


Job Particulars

EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id413479
Job Category Tech Support
StateGujarat, Gujarat, Gujarat
Country India

About Company

Votiko
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