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Votiko jobs - Customer Support Executive

Customer Support Executive

Votiko
location
Surat
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 3 Years ago
Applications:
Openings: 19

Job Description

We are looking for a Customer Service Trainer to educate our support, sales and customer service teams. 
You will be the contact point for all team members, so your communication skills should be excellent. 
You should also be able to act proactively to ensure smooth team operations and effective collaboration. 
Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities:-
-Create an inspiring team environment with an open communication culture
-Set clear team goals
-Delegate tasks and set deadlines
-Oversee day-to-day operation
-Monitor team performance and report on metrics
-Motivate team members
-Discover training needs and provide coaching
-Listen to team members’ feedback and resolve any issues or conflicts
-Recognize high performance and reward accomplishments
–Encourage creativity and risk-taking
- Suggest and organize team building activities

Requirements:-
-Proven work experience as a team leader or supervisor
-In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
Location:- Surat
Salary: -  ₹15,000 to - ₹30,000 /month
\Working Days: - Monday to Saturday

Job Particulars

Role  BPO / Customer care
Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Telephonic Interview
Employment Type Full Time
Job Id 778365
Job Category Diploma , Tech Support , Work from Home
State Gujarat
Country India

About Company

Votiko
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