Webential Digilab Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Webential Digilab Pvt Ltd
experience Fresher
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 2
Applications: 0
Openings: 1

Job Description

1. Respond to multiple inbound chats; gather and verify required information as appropriate.

2. Identify customer needs and determine appropriate solutions to resolve all issues and concerns as well as qualify leads and explain the type of service or product offered that may be beneficial to the customers.

3. Communicate information and answer questions regarding current promotions and new or upgraded products/services.

4. Resolve customer issues in a prompt, professional and friendly manner.

5. Complete system documentation and tasks.

6. Leverage tools and processes (including prepared responses) appropriately. 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id196450
StateKerala
Country India

About Company

Webential Digilab Pvt. Ltd. Is a  Digital Customer Service and Graphic Design Company specialising in the Australian Automotive industry.
We provide unparalleled support to our exclusive client Xtreme Digital in all areas of non-voice chat solutions for Car Dealerships across Australia.
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