Aarush Group jobs - Customer Support Executive

Hiring for customer support executive (female)

Location: Visakhapatnam

INR: 96,000 – 1,08,000 /annum

INR: 8,000 – 9,000 /month

Job Description

We are hiring for voice process as customer support executives who are fluent in Telugu, English and should have good system knowledge on MS-word and MS-excel.

Profile: customer Support/Technical

Requirement: Good communication skills (Telugu and English)

Age Criteria: 18 – 30 years

Experience: 0-2 years

Benefits with us: Unlimited Incentives

Responsibilities and Duties   

The primary responsibilities of a customer service executive would be:

·         To call customers for verification purpose.

·         Manage incoming and outgoing calls.

·         Answer calls professionally to provide information about products and services, obtain details of complaints.

·         Identify and assess customer’s needs to achieve satisfaction.

·         Follow-up customer calls where necessary.

·         Keep records of all conversations in our call center database in a comprehensible way.

Key skills required 

·         Fresher or proven customer support experience or experience as a client service representative.

·         Excellent communication skills and ability to listen & learn quickly.

·         Active  problem solving skills.

·         Good interpersonal skills.

·         Ability to handle pressure.

·         Ability to multitask, prioritize and manage time effectively.

·         Must have knowledge on MS-word and MS-excel.