Customer Support Executive

PITCS
Experience : 1 to 5 Years
Education : 12th Pass (HSE)
Location : Bangalore
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 24 Jan 20
Job is expired
Job DescriptionLast Date 24 Feb 20

1) Receive customer interactions that come in through the helpline.2) Create a ticket to record on OMS and Fresh desk on the assistance that was provided by them during the call.3) If the call is a new order- then the Team Member places the order on behalf of the customer. 4) If there is quality issue- the Team Member is  to mark a grievance for that particular order and raise a Quality FIR. 5) Depending on the gravity of the issue, the customer gets a pleasant and helpful reply, replacement or refund.6) Revert to all emails within 15 minutes of its receipt. 7) The Team Member is to resolve the ticket within Two hours. 8) If it is  a quality related email, the case is to be evaluate and based on the findings the customer is reverted to or given a replacement or refund.

Job Type : Full Time
Interview Type : Face to Face Interview
Similar Jobs
Experience : 0 to 2 Years
Education : B.Com, 12th Pass (HSE)
Location : Bangalore
Last Date : 26 Apr 20
Quick Apply
BPO Customer Support Executive
G7CR TECHNOLOGIES INDIA PVT.LTD
Experience : Freshers
Location : Bangalore
Last Date : 26 Apr 20
Quick Apply
Customer Support Executive
THREDZ IT SOLUTIONS PVT LIMITED
Experience : Freshers
Education : Any Graduate
Location : Hyderabad
Last Date : 26 Apr 20
Quick Apply
Customer Support Executive
ALTRUIST TECHNOLOGIES PVT LTD
Experience : Freshers
Location : Bangalore
Last Date : 20 Mar 20
Quick Apply
Customer Support Executive
HUMAN BEFORE RESOURCE
Experience : 0 to 1 Year
Education : 12th Pass (HSE)
Location : Kolkata
Last Date : 22 Apr 20
Quick Apply
Customer Support Executive
FIRSTSOURCE SOLUTIONS LTD
Experience : Freshers
Location : Chennai
Last Date : 20 Apr 20
Quick Apply
Customer Support Executive
DEEPAK CONSULTANCY
Experience : Freshers
Education : B.Com, BA, BBA/BBM, BCA, BE/B.Tech...
Location : Chennai
Last Date : 20 Apr 20
Quick Apply
Experience : Freshers
Education : Upto 9th Std
Location : Mumbai
Last Date : 19 Apr 20
Quick Apply
Experience : 0.5 to 0.5 Years
Location : Navi Mumbai
Last Date : 19 Apr 20
Quick Apply
Customer Support Executive
SPRINGBORD SYSTEMS PVT. LTD.
Experience : Freshers
Education : MBA/PGDM
Location : Chennai
Last Date : 18 Apr 20
Quick Apply
Customer Support Executive
CREATECH INFOSOL PVT LTD.
Experience : 0.5 to 0.5 Years
Location : Bhubaneswar
Last Date : 17 Apr 20
Quick Apply
Customer Support Executive
GLOBALEDX LEARNING AND TECHNOLOGY SOLUTIONS
Experience : Freshers
Location : Hyderabad
Last Date : 15 Apr 20
Quick Apply
Experience : Freshers
Location : Chandigarh, Mohali
Last Date : 15 Apr 20
Quick Apply
Customer Support Executive
HANSTONE CREDIT TECHNOLOGY
Experience : Freshers
Location : Bangalore
Last Date : 15 Apr 20
Quick Apply
Customer Support Executive
CATLIN PLACEMENT SERVICES
Experience : Freshers
Education : B.Com, BA, Other Graduate
Location : Delhi, Gurgaon
Last Date : 14 Apr 20
Quick Apply
Customer Support Executive
HINDUJA GLOBAL SOLUTIONS
Experience : Freshers
Education : B.Com, BBA/BBM, BCA, BSc
Location : Bangalore
Last Date : 14 Apr 20
Quick Apply
Customer Support Executive
NIANLUN TECHNOLOGIES PRIVATE LMITED
Experience : 0 to 3 Years
Education : B.Com, B.Pharm, BA, BBA/BBM, BCA...
Location : Bangalore
Last Date : 12 Apr 20
Quick Apply
BPO Customer Support Executive
PROLIFIC HR CONSULTANT
Experience : Freshers
Education : B.Com, BA, BBA/BBM, BCA, BE/B.Tech...
Location : Bangalore
Last Date : 11 Apr 20
Quick Apply
Customer Support Executive
31 WEST GLOBAL SERVICES
Experience : Freshers
Education : B.Com, BA, BBA/BBM, BCA, BE/B.Tech...
Location : Bangalore
Last Date : 11 Apr 20
Quick Apply
Customer Support Executive
SHREE SAI ENTERPRISES..
Experience : 0 to 2 Years
Education : BA, BBA/BBM, BCA, BSc
Location : Bangalore
Last Date : 11 Mar 20
Quick Apply
    
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.