Dear Candidates, We Are Looking For: Part-Time Customer Support Individuals To Help Us In Building Good Service Relationship & Provide Better Services To Them. We Need Friendly Male/Female Candidates Who Have Basic Information of Computer, Passionate & Willing To Be Successful With Us and earn Attractive Monthly Perks and Rewards For Outstanding Performance Achiever. You May Continue With Your Regular Job & Still Work With Us. No Targets, No Work Pressure. Your Effort & Your Income! All Interested Candidates Can Call Us right away.
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality