Dear Candidates, We Are Looking For: Part-Time Customer Support Individuals To Help Us In Building Good Service Relationship Provide Better Services To Them. We Need Friendly Male/Female Candidates Who Have Basic Information of Computer, Passionate Willing To Be Successful With Us and earn Attractive Monthly Perks and Rewards For Outstanding Performance Achiever. You May Continue With Your Regular Job Still Work With Us. No Targets, No Work Pressure. You’re Efforts Your Income! All Interested Candidates Can Call Us right away
Responsibilities:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality