Audy Global Enterprises Incorporation jobs - Customer Support

Customer Support

Audy Global Enterprises Incorporation
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 6
Applications: 3
Openings: 3

Job Description


About the internship
Selected intern's day-to-day responsibilities include:

1. Work with a professional approach in answering calls, providing information about products and services, taking input of issues and their redressal thereof
2. Maintain records of transactions and interactions
3. Handle appropriate and timely follow-ups wherever required
4. Escalate unresolved queries to respective departments for accurate redressal
5. Greet customers warmly and ascertain problem or reason for calling
6. Cancel or upgrade accounts
7. Assist with placement of orders, refunds, or exchanges
8. Make cold calls
9. Use the telephone to reach out to customers and verify account information
10. Maintain a positive, empathetic, and professional attitude toward customers at all times
11. Respond promptly to customer inquiries
12. Communicate with customers through various channels
13. Acknowledge and resolve customer complaints
Skill(s) required
  • MS-Office
  • Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 17th Sep'20 and 22nd Oct'20

    3. are available for duration of 3 months

    4. are from Bangalore

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • 5 days a week
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 1 to 2 Lac/annum

    Number of openings
    3

    Certificate: Will be provided at the end of the Internship


    Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeApprenticeship
    Job Id481504
    StateKarnataka
    Country India

    About Company

    Audy Global Enterprises Incorporation

    We are a product development and innovation global company that transforms ideas, designing them, manufacturing them, and distributing them across multiple selling channels around the world.
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