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Fresher
17,000 - 30,000 Per Month
Your Profile matches the job
Roles
& Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved.
Required Skills :
Experience as a Customer Support
Any graduate or under graduate fresher or experience
Excellent communication and problem-solving skills
Multi-tasking abilities
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