Black And White Business Solutions Pvt Ltd jobs - Customer Support

Customer Support

Black And White Business Solutions Pvt Ltd
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Posted: 4 Years ago
Views: 0
Applications: 0
Openings: 35

Job Description

Hi,

One day interview process... Appear for multiple companies.

Designation:

1. Customer Support Executive.

2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 -  L2

  • Coordinate desktop changes to avoid deployment collisions.

  • Prepare requests for roll out

  • Prioritize change requests

  • Create roll out plans for changes requests

  • Coordinate implementation process

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning desktop changes.

  • Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.

  • Microsoft environment knowledge (desktop & server).

  • Have some level of technical understanding of the products building up a desktop service.

  • Experience from the desktop environment.

  • Understanding and experience of change management process.


Technical Requirements :

  • Phone support experience necessary.

  • Technical Service desk or technical call center experience is necessary.

  • Disciplined, systematic problem solving skills required.

  • Windows Operating systems

  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000

  • Servers: Windows 2000, Windows 2003, Windows 2008


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id234971
StateKarnataka
Country India

About Company

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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