s

Customer Support

FunSwitch Technologies Private Limited
Experience : Freshers
Education : Other Course
Location : Bangalore
Job Role : Others
Posted on 26 Oct 20
Apply now
Job DescriptionLast Date 26 Dec 20
About FunSwitch Technologies Private Limited
FunSwitch Technologies Private Limited has an aim to help people reduce the time spent on digital products through mobile-first solutions One of the trends that we can observe as consumers is the unprecedented increase in the amount of time spent on smartphones by people Research has linked digital addictions to a multitude of problems such as anxiety, poor sleep, lower self-esteem, inattention, hyperactivity, and depression
About the internship
Selected intern's day-to-day responsibilities include:

1 Respond to and resolve customer issues raised over email/reviews/social media and other channels
2 Recreate the issue to understand which components have specifically gone wrong before handing them over to developers
3 Work closely with engineers to ensure issues are resolved within the stipulated SLAs
4 Work towards ensuring a 7-star customer experience, by always taking an extra step to delight them
5 Communicate user suggestions to the engineering team to ensure that the issues/suggestions are considered in the product roadmap
Skill(s) required
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1 are available for full time (in-office) internship

    2 can start the internship between 4th Aug'20 and 8th Sep'20

    3 are available for duration of 2 months

    4 are from Bangalore

    5 have relevant skills and interests

    Perks
  • Certificate
  • Informal dress code
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs 3 to 4 Lac/annum

    Why FunSwitch? We are on an epic mission of helping millennials around the world to reduce their digital addictions (social media, video games, excessive smartphone use, etc) We are a rocket ship which means we move at a fast pace Our speed ensures that each of us learns and gets better each day You can expect to learn 10x more than in a big, cozy company We are all-rounders that means as we are a very small team, each of us gets to work on and learn about all stages of product development: ideation->architecting->coding->testing->shipping->debugging

    Number of openings
    1

    Certificate: Will be provided at the end of the Internship

    • Customer Support
    • Experience : Freshers
    • Job Type : Apprenticeship
    • Interview Type : Face to Face Interview


    Job Type : Apprenticeship
    Interview Type : Face to Face Interview
    Company Description
    FunSwitch Technologies Private Limited
    Apply now
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