FunSwitch Technologies Private Limited jobs - Customer Support

Customer Support

FunSwitch Technologies Private Limited
experience Fresher
salary Salary not disclosed
qualification
Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 1

Job Description

About FunSwitch Technologies Private Limited
FunSwitch Technologies Private Limited has an aim to help people reduce the time spent on digital products through mobile-first solutions. One of the trends that we can observe as consumers is the unprecedented increase in the amount of time spent on smartphones by people. Research has linked digital addictions to a multitude of problems such as anxiety, poor sleep, lower self-esteem, inattention, hyperactivity, and depression.
About the internship
Selected intern's day-to-day responsibilities include:

1. Respond to and resolve customer issues raised over email/reviews/social media and other channels
2. Recreate the issue to understand which components have specifically gone wrong before handing them over to developers
3. Work closely with engineers to ensure issues are resolved within the stipulated SLAs
4. Work towards ensuring a 7-star customer experience, by always taking an extra step to delight them
5. Communicate user suggestions to the engineering team to ensure that the issues/suggestions are considered in the product roadmap
Skill(s) required
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 4th Aug'20 and 8th Sep'20

    3. are available for duration of 2 months

    4. are from Bangalore

    5. have relevant skills and interests

    Perks
  • Certificate
  • Informal dress code
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum

    Why FunSwitch? We are on an epic mission of helping millennials around the world to reduce their digital addictions (social media, video games, excessive smartphone use, etc.). We are a rocket ship which means we move at a fast pace. Our speed ensures that each of us learns and gets better each day. You can expect to learn 10x more than in a big, cozy company. We are all-rounders that means as we are a very small team, each of us gets to work on and learn about all stages of product development: ideation->architecting->coding->testing->shipping->debugging.

    Number of openings
    1

    Certificate: Will be provided at the end of the Internship


    Job Particulars

    Role 
    Education Other Course
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Apprenticeship
    Job Id 460956
    Job Category Others
    State Karnataka
    Country India

    About Company

    FunSwitch Technologies Private Limited
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