Integration Wizards Solutions Private Limited jobs - Customer Support

Customer Support

Integration Wizards Solutions Private Limited
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Years ago
Views: 0
Applications: 1
Openings: 2

Job Description


About the internship
Selected intern's day-to-day responsibilities include:

1. Manage incoming calls and customer service inquiries
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid and complete information by using the right methods/tools
5. Keep records of customer interactions, process customer accounts, and file documents
6. Follow communication procedures, guidelines, and policies
7. Take the extra mile to engage customers

Requirements:

1. Strong phone contact handling skills and active listening
2. Familiarity with CRM systems and practices
3. Customer orientation and ability to adapt/respond to different types of characters
4. Excellent communication and presentation skills
5. Ability to multi-task, prioritize, and manage time effectively
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 25th Jan'21 and 1st Mar'21

3. are available for duration of 3 months

4. have relevant skills and interests

Perks
  • Certificate
  • Number of openings
    2

    Certificate: Will be provided at the end of the Internship


    Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeApprenticeship
    Job Id634416
    Job Category Tech Support
    StateKarnataka
    Country India

    About Company

    Integration Wizards Solutions Private Limited
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