LearnMall jobs - Customer Support

Customer Support

LearnMall
experience Fresher
salary Salary not disclosed
qualification
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Job is expired
Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 2

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Interact with learners primarily via phone/WhatsApp/intercom to ensure all issues are resolved to customer's satisfaction
2. Understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers
3. Represent Learnmall and be the first line of contact with our customers, play a crucial role in maintaining our rapport with our customers
4. Collect and organize customer feedback to prioritize our roadmap for engineering teams
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 18th Dec'20 and 22nd Jan'21

    3. are available for duration of 3 months

    4. are from Bangalore

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. A desire to work hard, go through a steep learning curve and achieve big goals in a fast-paced start-up environment

    2. A strong interest to learn about EdTech and future learning solutions

    3. A deep passion for helping others solve problems

    4. Ability to multi-task, prioritize, and control time effectively

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Free snacks & beverages
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum

    Number of openings
    2

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeApprenticeship
    Job Id533834
    StateKarnataka
    Country India

    About Company

    LearnMall is an e-learning platform with a mission to build a trustable ed-tech ecosystem by enabling industry professionals to empower young job seekers with their industry experience. Our vision is to build the entire ed-tech infrastructure for the nation resulting in a cut-down of the gaps in learning and employability.
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