Customer Support jobs in Bangalore at Telligent Support LLP

Designation: Consultant / Sr Consultant – Customer Support

WORK FROM THE COMFORT OF YOUR HOME AND GET PAID!

Telligent now employs full-time Job applicants from home.

The Position: We’d like you to provide intelligent and engaging email responses to our tech-savvy and passionate customers. So, if you are an excellent native English writer and love learning about new technology then come work for us and get paid to do meaningful and exciting work.

What will you be doing:

Provide support and resolve technical issues via phone, email and other electronic communications
Build credibility and trust with the customers/players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed

Qualifications and Skills:

Prior customer service experience highly desirable
Prefers working in virtual self-management/self- motivated environment
Excellent verbal and/or written communication skills
Professional and articulate voice
Home office that is noise & distraction free
Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
Excels working in a fast-paced environment with evolving business needs

Must have Computer and Internet

Computing Minimum Specifications

Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible)
Windows 10 Operating System

For Windows Systems:

RAM – Required 4 GB for Windows 10
Processor Speed – Dual Core 2 Ghz or better
Free Space – 20 GB
3 available USB ports

Internet – Minimum Specifications:

Broadband connection required (no Hotspot, dongles, etc)

Internet speed – download speed 5 MB; upload speed 3 MB

Telligent will be paying monthly internet charges up to Rs. 1,000 per your billing statement.

Internet should not be used for non-work-related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your network performance.

Why Should You Apply?

Best in the industry pay and benefits
Performance based incentives
Broadband charges reimbursement
Regular Rewards and Recognition Program
Flexible work schedules
24/7 IT and HR help desk
Medical and Personal accident Insurance

Telligent Support has been providing business process outsourcing solutions and services to global customers for over decade and half. We have over 1,000 talented employees servicing customers worldwide, 24/7 throughout the year. Our culture is our focus. We ensure our team is treated with the highest standards of care, from the bottom, up. We believe in taking great care of our employees so they can take great care of our customers.