Customer Support
Location: Tikamgarh
Qualification: B.Com
Age: 25 - 35 Years
Experience: 2 Years - 10 Years
Roles and Responsibilities:
• Ensuring all pre-disbursement documentation process is completed.
• Follow up and collect all pending invoices, RC’s, Insurance renewals and monitoring the status of these documents.
• Handling customer call, dealer calls, DMA/DSA calls, marketing staff calls and support in marketing activities.
• Assist and coordinate with HO- Area follow up, Branch to Branch, Branch to RO on interaction and communication
• Assist in maintaining all necessary documents in line with the requirements for internal audit and statutory compliance.
• Maintain good relationship with depositor of the applicable branches.
• Assist in the administration work of the branch
Job Description:
• Ensuring all pre-disbursement documentation process is completed.
• Follow up and collect all pending invoices, RC’s, Insurance renewals and monitoring the status of these documents.
• Handling customer call, dealer calls, DMA/DSA calls, marketing staff calls and support in marketing activities.
• Assist and coordinate with HO- Area follow up, Branch to Branch, Branch to RO on interaction and communication
• Assist in maintaining all necessary documents in line with the requirements for internal audit and statutory compliance.
• Maintain good relationship with depositor of the applicable branches.
• Assist in the administration work of the branch