Unibros Technologies jobs - Customer Support

Answer the phone calls and respond to the customer requests.
Will be responsible for Inbound / Outbound customer calls.
Ability to learn customer service software applications.
Ability to serve customers politely at all the times.
Resolving the customer queries.
Recommend process improvements.
Should be a Committed , self-starter and result oriented.
Follow the work ethics should be a team player.
Building rapport with customers.
Should apply Analytical Logical skills.
Desired Profile
:
Excellent in communication skills.
Should have a minimum of six months experience in Voice-process.
Quality focus , result goal orientation in a group situation and commitment to customer delight are a must.
Passionate to speak with US / UK customers.
Building a rapport with customers.
Proficient in MS-Office surfing the internet.
Good in Analytical Logical ability.
Ability to serve customers politely at all times.
Age criteria: Restricted up to 35 years.
Willing to work in Night shifts (US / UK time zone).
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