Sundaram Finance Ltd. jobs - Customer Support

Customer Support

Sundaram Finance Ltd.
experience Fresher
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 2
Applications: 4
Openings: 1

Job Description

Customer Support

Location: Bankura

Qualification: UG

Age: 35 - 45 Years

Experience: 0 Years 

Key Requirement for the Position:

• Good communication skills and presentation skills.
• Marketing and negotiating skills.
• Knowledge about latest products in the market and ability to adapt to changes.
• Organizing and Enthusiasm ( Positive Energy and Focus )
• Logical reasoning and able to perform in enterprising roles
• Risk analysis and management

Job Description:

1) Pre- Disbursement Activity
• Handling foot falls at the dealerships.
• Participating in activities conducted by the dealer.
• Lead generation through promotional activities conducted by SFL.
• Generating leads through referrals.
• Dealer interaction for marketing specific schemes.
2) Disbursement:
• Collection of invoice
• Insurance cover note and other respective papers.
• Processing of loan documents for approval.
• Payment of the finance amount.
3) Post Disbursement:
• Re Collection of amount and relevant documents.
• Collection of registration certificate.
• Collection of insurance policy.
4) Recovery Management:
• Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.
5) Customer relations and cross selling:
• Responding to customer queries and grievances and providing timely information and redressal.
• Exploring favorable cross selling opportunities with the customers.

Job Particulars

Role Others
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id256049
Job Category Others
StateWest Bengal
Country India

About Company

Sundaram Finance was established in 1954 when Sri T. S. Santhanam, the Founder, envisioned the future of hire-purchase finance in India. The company was started with a paid-up capital of Rs. 2 Lakhs and promoted by Madras Motor & General Insurance Company which was then one of the leading insurance companies in India prior to nationalisation in 1971.
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